Return and Exchange Policy

1. Return and Exchange Period:

• Customers can return or exchange shoes within 14 days from the date of purchase.

2. Conditions for Returns and Exchanges:

• Shoes must be unworn and in new condition, without any signs of wear.
• Items should be returned with the original receipt and packaging (if applicable).

3. Return and Exchange Process:

• To initiate a return or exchange, please bring the product to the store along with your receipt.
• Our staff will inspect the condition of the product and process your request accordingly.

4. Return Shipping Costs:

• Customers are responsible for any shipping costs incurred for returns or exchanges.

5. Non-Returnable Items:

• Worn shoes or items showing signs of damage caused by the customer.
• Promotional or discounted items (unless otherwise stated).

6. Refunds:

• For returns, we will issue a refund to the customer’s account within 7-10 business days, depending on the payment method used.

7. Customer Support:

• If you have any questions regarding our return and exchange policy, please contact our customer service team for assistance.