EnergyTopis Sales Policy

Welcome to EnergyTopis, your premier destination for stylish and high-quality women’s footwear. Our Sales Policy is designed to provide you with a clear understanding of our sales practices, ensuring a smooth and satisfactory shopping experience. By making a purchase on our website, you agree to the terms outlined below.

1. Product Availability

• Stock Levels: We strive to keep our inventory updated; however, product availability may vary. In the event that an item you order is out of stock, we will notify you as soon as possible and provide options for a refund or an alternative product.
• Pre-Orders: Occasionally, we may offer products for pre-order. Pre-order items will be shipped as soon as they become available. Estimated shipping dates will be provided at the time of purchase.

2. Pricing and Payment

• Prices: All prices listed on our website and are inclusive of applicable taxes. Prices are subject to change without prior notice.
• Payment Methods: We accept various payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Payments are processed securely through our payment gateway.
• Discounts and Promotions: Promotional offers and discounts are subject to specific terms and conditions. Discounts cannot be combined with other offers unless explicitly stated.

3. Order Processing and Shipping

• Order Confirmation: After placing an order, you will receive an order confirmation email detailing your purchase. Please review this confirmation and contact us immediately if there are any discrepancies.
• Processing Time: Orders are typically processed within business days. Processing times may vary during peak periods or sales events.
• Shipping: We offer standard and expedited shipping options. Shipping rates are calculated based on your location and selected shipping method. Delivery times vary depending on your location and the shipping method chosen.
• Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

4. Returns and Exchanges

• Return Policy: We accept returns for unworn, unused, and undamaged items within 3 days of receipt. Items must be returned in their original packaging with all tags and accessories. Please visit our Returns page for detailed instructions on how to initiate a return.
• Exchanges: If you wish to exchange an item for a different size or style, please follow our return process and place a new order for the desired item. Exchanges are subject to product availability.
• Refunds: Refunds will be processed to the original payment method within  business days of receiving the returned item. Shipping charges are non-refundable unless the return is due to an error on our part.

5. Order Cancellations

• Cancellation Policy: Orders may be canceled within 24 hours of placement. After this period, we may not be able to cancel your order if it has already been processed or shipped. Please contact our customer service team as soon as possible if you need to cancel an order.

6. Customer Service

• Contact Us: For any questions or concerns regarding your order, our products, or our policies, please contact our customer service team . We are here to assist you and ensure your shopping experience is as enjoyable as possible.

7. Changes to Sales Policy

• Policy Updates: EnergyTopis reserves the right to update or modify this Sales Policy at any time. Changes will be posted on our website, and continued use of our site following such changes constitutes acceptance of the updated policy.

8. Legal Compliance

• Governing Law: This Sales Policy is governed by and construed in accordance with the laws . Any disputes arising from or related to this policy or your purchase will be subject to the exclusive jurisdiction of the courts located.

Thank you for shopping with EnergyTopis. We appreciate your business and look forward to providing you with exceptional footwear and service.